Hostaway vs.
Track

Hostaway is the clear choice for vacation rental property owners and managers of all sizes. With top-tier partner connections with major OTAs including Google Travel Vacations and Expedia, we offer quick onboarding and award-winning 24/7 customer service available anytime, anywhere.  

"Track has a long drawn onboarding process and  they keep charging you fees along the way. Our onboarding took over 6 months."

- Vinayak
Verified Reviewer

Hostaway vs. Track

What you should know about Hostaway vs. Track:

OTA Availability & Reliability

Support Responsiveness

Whether you have 2 or 2,000 properties, Hostaway scales up with your success

All-In-One

From pricing to payment, Hostaway centralizes your operations in one software, and includes all the tools you need to automate and streamline your vacation rental business

Top-Reviewed

Don’t just take our word for it! Hostaway is the most and highest reviewed PMS & Channel Manager across all major third-party review sites, like Capterra, Software Advice, and G2

Scalable Solution

Hostaway is designed to scale with your success. With our powerful tools you're able to easily handle more units as you grow and increase your bottom line.

Award-Winning Support

Our customers' success is our success. This core value is what everyone who joins the Hostaway team learns. Our experts hold your hands starting at day one, through all your future success.

150+ Integration Partners

Hostaway is the clear choice for vacation rental property owners and managers of all sizes. With top-tier partner connections with major OTAs including Google Travel Vacations and Expedia, we offer quick onboarding and award-winning 24/7 customer service available anytime, anywhere.   

Hostaway vs.
Track

Hostaway offers more channel managers, integrations, & more support.

Save money and grow your business with Hostaway 

Time is money, and automating every aspect of your business helps you grow, without increasing headcount.

Hostaway has the most travel channel partners in the industry, and at the highest partnership status. This means not only do you get more exposure for your listings, you can count on the highest level of reliability, as well as first access to the latest features from the likes of Airbnb, Vrbo, Booking.com, and Google. 

Track has integrations with only a few major OTAs and lacks visibility across Google Vacation Rentals and Expedia, resulting in missed opportunities for substantial bookings and revenue. Additionally, some Track users have reported connectivity issues with Vrbo, particularly when messaging guests where they need to access Vrbo directly.

Stability & Professionalism

Hostaway simply works. Whether it's your automations, integrations, or simply performance, you can depend on Hostaway to work exactly as you need it to, so you can focus on what matters most.

Track users frequently report issues of compability with their current systems and experience regular glitches in their call-centre software. In fact, some users highlight that the data ported from previous software was distorted and had to be adjusted manually by hand. Is your time worth spent dealing with these recurring technical issues?

Hostaway's award-winning support has a 95% customer satisfaction rating. Our team is distributed across 8+ countries and timezones so that we're able to support you 24/7, no matter what time of day. In fact, Hostaway's onboarding has a 94% customer satisfaction rating.

Some Track users have expressed frustration with the notably slow response time from the support team via email as well as the lack of phone support. A recent user highlighted that their onboarding process took over six months and even after completion, some of their systems failed to communicate with each other, causing further delay.

We're integrated with the biggest and boldest tools in the Vacation Rental industry. With Zapier, you have access to 3,000+ additional connections. Our industry-leading open API allows you to build your own connection.

Support Responsiveness

Hostaway's award-winning support has a 95% customer satisfaction rating. Our team is distributed across 8+ countries and timezones so that we're able to support you 24/7, no matter what time of day. In fact, Hostaway's onboarding has a 94% customer satisfaction rating.

Some Track users have complained that support is notoriously slow to respond through email and also the lack of phone support available. A recent user highlighted that their onboarding process took over six months and even after onboarding, some of the systems were not communicating with each other. 

Stability & Professionalism

Hostaway simply works. Whether it's your automations, integrations, or simply performance, you can depend on Hostaway to work exactly as you need it to, so you can focus on what matters most.

Track users frequently report issues of incompability with their current systems and regular glitches in their call-centre software. Data ported from previous software was distorted and had to be adjusted manually by hand. Is your time worth spent on dealing with regular technical issues?

Don't just take our word for it

4.7/5

(780+ reviews)

4.7/5

(960+ reviews)

(150+ reviews)

4.8/5

Track

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Double-click to edit this text

(5 reviews)

3.7/5

N/A

4.1/5

(11 reviews)

Don't just take our word for it

Don't just take our word for it

4.7/5

(780+ reviews)

4.7/5

(960+ reviews)

4.8/5

(150+ reviews)

Track

(11 reviews)

N/A

(5 reviews)

3.7/5

4.1/5

Privacy Policy

© 2025

Make the switch to Hostaway

Thousands of vacation rental owners and managers trust Hostaway's Vacation Rental and Channel Management Software to automate and streamline their business across Airbnb, Vrbo, Booking.com, Google Vacation Rentals, and more. Book a free demo to learn more today!

Make the switch to Hostaway

Thousands of vacation rental owners and managers trust Hostaway's Vacation Rental and Channel Management Software to automate and streamline their business across Airbnb, Vrbo, Booking.com, Google Vacation Rentals, and more. Book a free demo to learn more today!