Hostaway vs.

SuperControl

Although SuperControl primarily served clients based in UK, current clients faced a number of challenges including the lack of customer support and the difficulty of navigating around the platform.

In contrast, Hostaway addresses these issues by providing an easy-to-use, modern platform with reliable channel connections, quick onboarding and most importantly, 24/7 support from anywhere.

"SuperControl is incredibly unhelpful and rude help desk..."

- Martin
Verified Reviewer

Hostaway vs. SuperControl

What you should know about Hostaway vs SuperControl:

Support Responsiveness

Whether you have 2 or 2,000 properties, Hostaway scales up with your success

All-In-One

From pricing to payment, Hostaway centralizes your operations in one software, and includes all the tools you need to automate and streamline your vacation rental business

Top-Reviewed

Don’t just take our word for it! Hostaway is the most and highest reviewed PMS & Channel Manager across all major third-party review sites, like Capterra, Software Advice, and G2

Scalable Solution

Hostaway is designed to scale with your success. With our powerful tools you're able to easily handle more units as you grow and increase your bottom line.

Award-Winning Support

Our customers' success is our success. This core value is what everyone who joins the Hostaway team learns. Our experts hold your hands starting at day one, through all your future success.

150+ Integration Partners

Cutting-Edge, Robust Features

While SuperControl mainly catered to UK clients, many existing clients express concerns about the complicated and clunky UI as well as the limited online customer support available.

Hostaway addresses these issues by providing an easy-to-use, modern platform with reliable channel connections, quick onboarding and most importantly, 24/7 support from anywhere.

Hostaway vs.
SuperControl

Hostaway offers tools for the modern property manager

Save money and grow your business with Hostaway 

Time is money, and automating every aspect of your business helps you grow, without increasing headcount.

Stability & Professionalism

Hostaway is designed to meet the needs of vacation rental managers and owners. From getting reliable connections with major booking channels to simplifying the set up processes, we help users save time and reduce costs. Most importantly, we're transparent in our pricing with no hidden fees.

SuperControl users frequently report bug issues where bookings are not showing up, reliability in channel connections, and overall difficulty in setting up their platform. This affects not only your day-to-day operations but the risk of having unhappy guests, bad reviews and lower customer retention.

Hostaway's award-winning support has a 95% customer satisfaction rating. Our team is distributed across 8+ countries and timezones so that we're able to help you 24/7. Furthermore, Hostaway's onboarding has a 94% customer satisfaction rating.

Many SuperControl users have complained about the lack of helpful customer support and limited availability -  Mon to Fri during UK hours.

Hostaway offers an easy-to-use, intuitive UI for everyone to use. We make continuous improvements to our software, with 15+ releases, bug fixes, and updates made each month. We also have more key features and deeper functionality, like:

• Automated & customizable message templates & triggers

• ChatGPT-powered guest messaging and listing descriptions

• Open API connectivity for all users and plans including 150+ partner integrations available

Some SuperControl users have complained the UI is unintuitive and outdated especially when setting up simple tasks like pricing. Also, SuperControl offers limited third-party payment integration options, forcing users to incur high fees and bug issues on a regular basis.

We're integrated with the biggest and boldest tools in the Vacation Rental industry. With Zapier, you have access to 3,000+ additional connections. Our industry-leading open API allows you to build your own connection.

SuperControl

4.8/5

3.9/5

4.5/5

(730+ reviews)

(12 reviews)

4.7/5

(140+ reviews)

4/5

(1 review)

Don't just take our word for it

No reviews

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Make the switch to Hostaway

Thousands of vacation rental owners and managers trust Hostaway's Vacation Rental and Channel Management Software to automate and streamline their business across Airbnb, Vrbo, Booking.com, Google Vacation Rentals, and more. Book a free demo to learn more today!