Hostaway vs.
Hospitable

Hostaway is the clear choice for vacation rental property owners and managers of all sizes. Get reliable integrations with all major OTAs, free customizable direct booking website, quick onboarding, and award-winning 24/7 customer service available anytime, anywhere.  

"Hospitable's customer service ghosted me. Terrible, I haven't been able to use the platform and was ghosted after an initial two responses by their customer service chat."

- Justin
Verified Reviewer

Hostaway vs. Hospitable

What you should know about Hostaway vs Hospitable:

OTA Availability & Reliability

Support Responsiveness

Whether you have 2 or 2,000 properties, Hostaway scales up with your success

All-In-One

From pricing to payment, Hostaway centralizes your operations in one software, and includes all the tools you need to automate and streamline your vacation rental business

Top-Reviewed

Don’t just take our word for it! Hostaway is the most and highest reviewed PMS & Channel Manager across all major third-party review sites, like Capterra, Software Advice, and G2

Scalable Solution

Hostaway is designed to scale with your success. With our powerful tools you're able to easily handle more units as you grow and increase your bottom line.

Award-Winning Support

Our customers' success is our success. This core value is what everyone who joins the Hostaway team learns. Our experts hold your hands starting at day one, through all your future success.

150+ Integration Partners

Cutting-Edge, Robust Features

Hostaway is the clear choice for vacation rental property owners and managers of all sizes. Get reliable integrations with all major OTAs, free customizable direct booking website, quick onboarding, and award-winning 24/7 customer service available anytime, anywhere.  

Hostaway vs.
Hospitable

Get more bang for your buck. Hostaway offers more integrations, more support.

Save money and grow your business with Hostaway 

Time is money, and automating every aspect of your business helps you grow, without increasing headcount.

Hostaway has the most travel channel partners in the industry, and at the highest partnership status. This means not only do you get more exposure for your listings, you can count on the highest level of reliability, as well as first access to the latest features from the likes of Airbnb, VRbo, Booking.com, and Google. 

Hospitable has integrations with only a few major OTAs but no official partnership status, significantly affecting reliability and functionality with partners like Booking.com, VRBO (read: double bookings!).

With Hospitable, you'll also miss visibility across Expedia, Hopper, and Marriott, leaving bookings and revenue on the table.

Stability & Professionalism

Hostaway simply works. Whether it's your automations, integrations, or simply performance, you can depend on Hostaway to work exactly as you need it to, so you can focus on what matters most.

Hospitable users frequently report issues with reliability of the product citing frequent disconnections from VRBO, unsynced calendar bookings and messages (especially on mobile), and even inaccurate data. This affects not only your day-to-day operations but the risk of having unhappy guests, bad reviews and lower customer retention.

Hostaway's award-winning support has a 95% customer satisfaction rating. Our team is distributed across 8+ countries and timezones so that we're able to support you 24/7, no matter what time of day. In fact, Hostaway's onboarding has a 94% customer satisfaction rating.

Some Hospitable users have complained that support is notoriously slow to respond and often unhelpful. Support is only accessible through email or online chat, and users do not get dedicated reps. Is your time worth being spent on waiting for technical issues to be resolved?

Hostaway makes continuous improvements to its software, with 15+ releases, bug fixes, and updates made each month. We also have more key features and deeper functionality, like:

• Customizable direct booking website at no extra cost!

• Open API connectivity for all users and plans

• Fully functional mobile app for on-the-go management

• Modern UI with easy-to-use message templates & triggers

• ChatGPT-powered guest messaging and listing descriptions

Several Hospitable users have complained that the UI is buggy, not intuitive especially the mobile app and the direct booking website offers limited customization options.

We're integrated with the biggest and boldest tools in the Vacation Rental industry. With Zapier, you have access to 3,000+ additional connections. Our industry-leading open API allows you to build your own connection.

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Make the switch to Hostaway

Make the switch to Hostaway

Thousands of vacation rental owners and managers trust Hostaway's Vacation Rental and Channel Management Software to automate and streamline their business across Airbnb, Vrbo, Booking.com, Google Vacation Rentals, and more. Book a free demo to learn more today!