Hostaway vs.
Guesty

Hostaway and Guesty offer comparable features, but Hostaway stands apart with scalable and reliable software, superior 24/7 support, affordable and straight-forward pricing - and we have the reviews prove it.

Unlike Guesty, Hostaway goes even further by offering free direct booking sites, analytics, Google & Marriott integrations and more with no additional monthly charges.

"The more I used Guesty, the more I realized that, although they have an impressive set of features, they lack in so many different areas. "

- Abbey Moore, Owner
Indigo Property Services

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Hostaway vs. Guesty

What you should know about Hostaway vs. Guesty

Whether you have 2 or 2,000 properties, Hostaway scales up with your success

All-In-One

From pricing to payment, Hostaway centralizes your operations in one software, and includes all the tools you need to automate and streamline your vacation rental business

Top-Reviewed

Don’t just take our word for it! Hostaway is the most and highest reviewed PMS & Channel Manager across all major third-party review sites, like Capterra, Software Advice, and G2

Scalable Solution

Hostaway is designed to scale with your success. With our powerful tools you're able to easily handle more units as you grow and increase your bottom line.

Award-Winning Support

Our customers' success is our success! This core value is what everyone who joins the Hostaway team learns. Our experts hold your hands starting at day one, through all your future success.

150+ Integration Partners

What customers who switched had to say:

Hostaway and Guesty both offer a comparable range of features. But, Hostaway stands apart with scalable and reliable software, superior 24/7 support, affordable and straight-forward pricing... and we have the reviews prove it.

Unlike Guesty, Hostaway goes even further by offering free direct booking sites, analytics, Google & Marriott integrations and more with no additional monthly charges.

Hostaway vs.
Guesty

Hostaway has long since closed the feature gap with Guesty, while remaining more affordable, better reviewed, and with superior support

Save money and grow your business with Hostaway 

Time is money, and automating every aspect of your business helps you grow, without increasing headcount.

We're integrated with the biggest and boldest tools in the Vacation Rental industry. With Zapier, you have access to 3,000+ additional connections. Our industry-leading open API allows you to build your own connection.

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What you should know about Hostaway vs. Guesty

Don't just take our word for it

Guesty

4.8/5

(1,240+ reviews)

4.8/5

(1,477+ reviews)

4.7/5

(217+ reviews)

4.3/5

(299+ reviews)

4.2/5

(935+ reviews)

4.5/5

(42+ reviews)

Don't just take our word for it

4.8/5

(1,300+ reviews)

4.9/5

(1,500+ reviews)

4.7/5

(220+ reviews)

Guesty

4.3/5

(277+ reviews)

4.0/5

(862+ reviews)

4.5/5

(42+ reviews)

Make the switch to Hostaway

Thousands of vacation rental owners and managers trust Hostaway's Vacation Rental and Channel Management Software to automate and streamline their business across Airbnb, Vrbo, Booking.com, Google Vacation Rentals, and more. Book a free demo to learn more today!

Make the switch to Hostaway

Thousands of vacation rental owners and managers trust Hostaway's Vacation Rental and Channel Management Software to automate and streamline their business across Airbnb, Vrbo, Booking.com, Google Vacation Rentals, and more. Book a free demo to learn more today!

Guesty buys their customers instead of earning them, and buys their tech instead of building it

Over the past 5 years, Guesty has acquired MyVR, YourPorter, Yield Planet, HiRUM, Kigo, StaySense, Rentals United for their customers and technology. 

Despite their team size, managing and integrating these separate platforms has had negative downstream effects for their users, like: less knowledgeable support, slower bug fixes, and poor user experience.

Hostaway earns its customers' trust, one property manager at a time.
We’ve built our platform—and our reputation—through hard work and customer-centric innovation, not acquisitions. By listening to our users and developing technology in-house, we’ve created a simple, functional solution designed to meet your unique needs from day one. By focusing on reliability and scalability from the start, Hostaway delivers a superior experience for property managers who demand technology they can trust.

Guesty pushes their team size as a point of superiority. This is a bug, not a feature.

Guesty has slower, less knowledgeable support

The majority of bad reviews of Guesty reference slow, unknowledgeable support team. This is driven by the hasty acquisitions, bloated team size, majority-based in one European time zone. When urgent issues aren't dealt with quickly, you risk losing out on reservations, cutting into your bottom line.

24/7 global support you can count on.
Hostaway on the other hand has an award-winning, responsibly trained, highly-rated support staff to address your needs whenever, wherever you are. This includes:

• A dedicated Customer Success Manager for all customers

• A 97%+ customer satisfaction rating

• 24/7 phone support

• Distribution across 40+ countries

Hostaway offers the same features as Guesty (along with superior support), with only 20% of their team size. This efficiency is passed on to our customers as cost savings, while staying agile and responsive to market changes.

Efficient, focused, and built for you.
Since Hostaway's attention is undivided and we've built everything ourselves, Hostaway is: more reliable, releases improvements faster, and is generally first to market with cutting-edge features, like:

• Google Vacation Rental Integration
  

• ChatGPT-powered guest replies & listing descriptions

• Vrbo Messaging in your Inbox

Guesty has complicated pricing, hidden fees, and extra charges for essential features

Guesty turns property management into a constant drain on your wallet. Between their convoluted hybrid %/fixed pricing, costly onboarding, and extra costs for add-ons we include for free (e.g. Google Vacation Rental integration, direct booking website, and advanced analytics), Guesty is not only more expensive up front, it continues to bleed their customers at every opportunity. Guesty then continues to charge additional "hidden" fees on top, like a cancellation fee, and a history of rounding up %'s to the nearest dollar, and suddenly increasing their commission percentage.

Hostaway offers month-to-month contracts - we work hard to earn your business every month. We have a more affordable, transparent monthly fee where all core PMS features are included, and only charge extra for the add-ons you might not need - no hidden fees.

Hostaway outperforms Guesty wherever reviews are captured

Features unique to Hostaway

Channel Manager
Not charging for additional “premium” channels like GVR & Marriott
Direct Booking & Review Management
Hostaway users can reply to direct booking reviews directly from our PMS
Financial Reporting & Owner Statements
“While Guesty may have more accounting functionality (e.g. Trust Accounting in North Carolina), we have more flexibility and give customers more control over how to configure their financials. Guesty ties you up with a solution that you will need to pay $$$$ to have it set it up and then rely on their bad CS to fix issues or reconfigure it because you cannot do it yourself.” - Maria
Guesty users cannot view reporting through their API
Guesty formulas are limited and can’t be fully managed by user
Mobile App
Hostaway has better control to create/edit reservations from calendar
Hostaway has a full listing details page
Hostaway has ability to snooze messages and filter by last message sent by guest
Dynamic Pricing
Hostaway supports more countries, and doesn’t use its own user data to generate recommendations, pitting their own users to undercut each other

On the surface, Hostaway & Guesty offer similar features. Here are just some of the ways Hostaway is superior